SERVICE
Explore Our Services
Maximize uptime and efficiency in your snowmaking system—season after season.
Protect your snowmaking investment during the off-season with our comprehensive summer decommissioning service. Designed specifically for HKD on-hill equipment, including KLiK automation and Fan Guns. This service ensures your system is protected from lightning damage, environmental wear, and network failures—so you're ready to go when the temperatures drop.
What’s Included:
- Network Validation
We test all on-hill HKD auto units and verify full communication with your iSno network to identify any connectivity issues early. - Hazard Identification & Risk Logging
We document any electrical and mechanical related hazards that could compromise equipment performance or safety. - Safe Summer Shutdown
Sensitive components are disconnected or isolated to protect against transient voltage and lightning strikes over the summer months. - Detailed Inspection Report
You'll receive a comprehensive report outlining part replacements, pricing, identified hazards, and recommended repairs—so you’re fully prepared for fall startup.
Ensure a smooth and reliable start to your snowmaking season with our expert Fall Startup Inspection. Our team specializes in KLiK Automation and HKD fan guns, providing critical diagnostics and immediate on-site repairs—so you can focus on snow, not system surprises.
What’s Included:
- Network Validation
We test all on-hill HKD auto units and verify full communication with your iSno network to identify any connectivity issues. - Full Function Test
Every HKD fan gun and/or KLiK automatic location is run through operational tests to verify manual control, automatic control, and mechanical reliability. Power and water pressure is required. - Hazard Identification & Risk Logging
We document any electrical and mechanical related hazards that could compromise equipment performance or safety. - Detailed Inspection Report
You’ll receive a complete report with all findings, actions taken, parts used, and any follow-up recommendations. - On-Site Repairs
Once approved, faulty components are replaced using stocked parts on the service truck. Non-stock items are quoted and scheduled for installation.
Our experienced technicians provide responsive, on-site mechanical and electrical service for HKD snowmaking systems and equipment. From minor component repairs to major rehabs, we keep your equipment running at peak performance.
Some Options:
- Mechanical & Electrical Repairs
Fast, field-based service for HKD on-hill components, including diagnostics, replacements, and improvements. - R-Valve & Head Repairs
Expert service of HKD R-valves and snowgun heads, and restore to full functionality, performance and efficiency. - Fan Gun Module Repair
On-site repair or upgrade of fan gun modules, including nozzles, nucleators, regulators, motors, actuators, heaters, and hoses. - Flooded Shelter & Enclosure Rehabilitation
Restoration of water-damaged shelters, and fan gun or KLiK enclosures, to prevent long-term equipment degradation and ensure reliable performance. - Communication Troubleshooting
Network diagnostics and repair to resolve iSno communication issues and restore full system control.
We provide mechanical and electrical service for HKD snowmaking equipment and systems during weekends and overnight hours to minimize downtime during critical snowmaking windows.
Services Offered:
- Mechanical and electrical repairs (weekend/overnight)
- Flooded shelter restoration
- R-Valve and head repair
- Fan module diagnostics and repair
- Communication and network troubleshooting
Planned service and diagnostics for pump houses and plant equipment integrated with iSno controls. Ideal for preseason prep, in-season reliability, and post-season maintenance.
Services Include:
- iSno controls troubleshooting and repair
- Sensor setup, configuration, or replacement
- Drive and soft start configuration and control wiring
- PLC troubleshooting, configuration, and hardware replacement
- Weather station installation and diagnostics
- On-site replacement of faulty electronics (stocked parts invoiced separately)
- Quotes and scheduling for non-stock parts as needed
Rapid-response service for critical plant equipment and iSno controls, available during weekends and overnight to keep your snowmaking operation online.
Services Include:
- Weekend/overnight iSno controls troubleshooting and repair
- Sensor configuration or replacement
- Drive and soft start setup, wiring, and diagnostics
- PLC troubleshooting, configuration, and hardware replacement
- Weather station installation and repair
- On-site replacement of faulty electronics (stocked parts invoiced separately)
- Quotes and scheduling for non-stock part installation
The HKD Advantage
Expert Technicians
The HKD service team is factory trained with real-world, on mountain experience.
Genuine Parts
HKD parts are stocked in North America to ensure faster delivery and lower shipping costs.
Maximized Efficiency & Uptime
Preventative maintenance ensures system reliability and longevity, with improved efficiency.
Technical Support
Our technical support line is available during critical snowmaking windows to assist with operational challenges.
Interested in HKD Service? Please fill out the service form:
Contact our service department today to discuss your needs, get a quote, or schedule a visit from our expert technicians.






